Just Out Of Order, Customer Service Does Not Give The Statement: Lack Of Sincerity In Online Promotion.

A few days ago Consumer To call our hotline, we have encountered all kinds of "barriers" on the Internet to participate in the limited time rush to buy promotion activities. The benefits we get eventually are far from the publicity of the merchants.

Ms. Zhang, who was waiting for the computer at the zero hour yesterday, was ready to take part in the Gap brand launch at Tmall shop. "Rush to buy from zero, I according to the merchant's hint, ahead of time the selected several sections. clothes Placed in the shopping cart, ready to rush orders. Miss Zhang told reporters, "I didn't expect that just as soon as the time arrived, all two clothes in my shopping cart were out of stock. At the same time, the other two clothes purchased by the store in the form of "Juhuasuan promotion" also said nothing could be added to the same order. According to Zhang, many clothes sold with the same brand and shop can not be settled in the same order, which means that the order amount can not reach the preferential conditions of "499 full use of 50 coupons". That is to say, many benefits that can be enjoyed can not be enjoyed when placing orders.

Subsequently, the reporter also contacted the customer service of the merchant. Rush to buy It is possible that the order can not be consolidated due to system reasons, but it does not explain how it should be solved. In addition, there is nothing to say about the shortage. As of press release, Ms. Zhang is still negotiating with customer service.